Privacy Policy – SkinQ
Sign up & get 10% off
All India Free Shipping | Cash on Delivery


HEALTH Q LIFESCIENCES PVT LTD believe in “Right to Privacy”. The HEALTH Q LIFESCIENCES PVT LTD respects and adheres to the requirements for protection of personal information in letter and spirit. The HEALTH Q LIFESCIENCES PVT LTD deems it is necessary for the user of the Website (User) to know how the information collected from Users engaged with the HEALTH Q LIFESCIENCES PVT LTD through the Website is protected.

Irrespective of which country the User lives in, by accessing and giving the HEALTH Q LIFESCIENCES PVT LTD the necessary information it is deemed that the User authorize the HEALTH Q LIFESCIENCES PVT LTD to transfer, store, and use his/her/its information in India and any other country as deemed fit.


This document is an electronic record in terms of Information Technology Act, 2000 and Rules thereunder as applicable and as amended from time to time. This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that among other things require publishing of privacy policy of the website owned and operated by the HEALTH Q LIFESCIENCES PVT LTD (hereinafter referred to as “Website”).


The User by using this Website shall be deemed to provide consent to this Policy and to the collection, transfer, use, storage, disclosure and sharing of his/her/its information as described and collected by the HEALTH Q LIFESCIENCES PVT LTD in accordance with this Policy.


The HEALTH Q LIFESCIENCES PVT LTD collects Personal Information from the User in two ways:

Information the User submits: We collect personal information directly from the User when the User visits the Website, or creates User Account or when the User purchases the products on the Website. The HEALTH Q LIFESCIENCES PVT LTD collects the following personal information from the User: First Name, Last Name, Email ID, Shipping Address, Billing Address and Mobile Number. Comments, feedback or reviews provided by the User of the products purchased by the User from the Website will also be considered as information submitted by the User (User Data).

Passive Collection of Unidentifiable Information: The Website automatically collects certain information without the User actively submitting such information. Unidentifiable information may be collected using various technologies, such as cookies, Internet tags, and web beacons. Internet browser automatically transmits to the Website some of this unidentifiable information, such as number of times the User visited the Website, the IP address of the device the User is using, URL of the website the User just visited, the browser version device the User is operating etc.


It is the responsibility of the User to ensure that the User Data provided is accurate, complete and up-to-date. The User may request access to User Data, or request that same be updated or corrected by sending out a request in writing and sending it to the HEALTH Q LIFESCIENCES PVT LTD at


The HEALTH Q LIFESCIENCES PVT LTD uses the User Data for following purposes only:

• To verify User identity and provide services opted for.
• For internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes.
• To understand the users (what products they like, what offers they like, how they use them, etc.), to improve the content of the Website, features of the Services and also of the products.
• To generate and review reports and data about, and to conduct research on, the User base and products usage patterns.
• To make special offers and notify Users of new Products
• To provide customer support and respond to queries and
• To communicate with the User as and when required
By using the Website, the User consent to his/her/its User Data being collected, held and used as above and for any other use the User specifically authorises. Collected information will not be sold, exchanged, transferred or given to any other person for any reason whatsoever without the express consent from the User, except as required by law under search warrants and court orders and such like.


The HEALTH Q LIFESCIENCES PVT LTD will safeguard, according to strict standards of security and confidentiality all User Data collected and HEALTH Q LIFESCIENCES PVT LTD has all security procedures are in place to protect the confidentiality, integrity and availability of User Data. Strict physical, electronic, and administrative safeguards to protect User Data from unauthorized or inappropriate access is maintained by the HEALTH Q LIFESCIENCES PVT LTD.

HEALTH Q LIFESCIENCES PVT LTD follows generally accepted standards to collect, store and protect User Data, including the use of encryption. All User Data is retained as long as it is needed to provide the services to the User, and thereafter for legal purposes. These may include retention periods mandated by legal, contractual, or similar obligations for resolving, preserving, enforcing or defending our legal and contractual rights.
Where the HEALTH Q LIFESCIENCES PVT LTD have given (or where the User has chosen) a username and password which enables the User to access the Website, the User is responsible for keeping these details confidential. Users are advised not to share their password with anyone.

Please be aware that the transmission of information via the internet is not completely secure. Although we will do our best to protect personal information, we cannot guarantee the security of their data transmitted through the Website. Therefore, posting of personal data/ information on this Web site constitutes acceptance of this risk by the User.


The Website uses "cookies". A cookie is a small text file that is stored on User computer for record-keeping purposes. A cookie does not identify the User personally or contain any other information about the User but it does identify User computer.
The HEALTH Q LIFESCIENCES PVT LTD and some of its affiliates and third-party service providers may use a combination of “persistent cookies” (cookies that remain on the hard drive for an extended period of time) and “session ID cookies” (cookies that expire when the User close the browser) on the Website to, for example, track overall site usage, and track and report on use and interaction with ad impressions and ad services.

Users can set the browser to notify when cookies are received so that User will have an opportunity to either accept or reject it in each instance. However, User should note that refusing cookies may have a negative impact on the functionality and usability of the Website.


When User sign up for an account, the User is opts to receive emails from the HEALTH Q LIFESCIENCES PVT LTD User can log in to manage email preferences or can follow the “unsubscribe” instructions in the email messages, but User cannot opt out of receiving certain administrative notices, service notices, or legal notices from the HEALTH Q LIFESCIENCES PVT LTD

If User wish to withdraw consent for the use and disclosure of the User Data in the manner provided in this Policy, the User may write to The User request shall take effect no later than 5 (Five) business days from the receipt of such request, after which the HEALTH Q LIFESCIENCES PVT LTD will not use User Data for any processing


This Policy maybe revised such changes will be posted on this page. If any significant changes are made to this Policy, the User will be provided reasonable notice of such changes, such as via prominent notice on the Website and to the email address of the User on record. To the extent permitted under the applicable law, continued use of the Website after the changes are notified shall constitute consent of the User to the updated Policy.


For any queries relating to the processing or usage of information provided in connection with this Policy, please email or write to the Grievance Officer at the following address:

The Grievance Officer will respond to queries within 2-3 business days from the date of receipt of query and endeavor to resolve such queries within a period of 2-3 business days or such period as stated in the response.


Any dispute related to interpretation and implementation of this Policy will be solved through Arbitration governed by Arbitration and Conciliation Act, 1996. Disputing Parties shall mutually appoint a sole arbitrator within thirty days from the date of notice of dispute. In the event, parties cannot agree on sole arbitrator, The Arbitrator shall be appointed by Court in terms of Part II of the Arbitration and Conciliation Act, 1996. The seat of Arbitration shall be at Bengaluru and the proceedings of shall be in English.


This Policy shall be governed in accordance with the applicable laws of India and the courts at Bengaluru, Karnataka shall have exclusive jurisdiction.