Shipping Policy

Thank you for visiting and shopping at Skin Q . Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing time

Once your order is placed, we will notify you by email as soon as possible confirming the receipt of your order.

Order Cutoff time is 8:00PM. All orders are processed within 2-3 business days. Orders are not shipped on weekends or holidays. Transit time for the order is usually between 5-7 business days but can extend upon unavoidable circumstances.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.


Shipping rates

All the prepaid order are not charged any shipping fees.


Shipment locations 

Skin Q ships to addresses within India.


Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has been shipped containing your tracking number(s). The tracking number will be active within 24 hours.


Customs, Duties and Taxes

Skin Q is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).



Skin Q is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.


International Shipping Policy

We currently do not ship outside India.